RESPONSIBLE GAMBLING AT MIRAX CASINO

Featured Games

At Mirax Casino, we believe gambling should always remain a form of entertainment. However, we understand that some players may face challenges managing their habits. It’s important to treat gambling as a recreational activity, not as a source of income or a way to address financial difficulties. We encourage players in New Zealand to monitor their time and spending while enjoying our games.

To support responsible play, we offer tools such as “Deposit Limits,” “Cooling-Off Periods,” “Wager Limits,” and “Self-Exclusion.” These features are available in the “Responsible Gambling” section of your profile. Note that loss limits are tied to your initial deposit, not your winnings. For example, if you deposit NZ$50, set a loss limit of NZ$10, and win NZ$1,000, the loss limit applies only to your deposit, not the winnings.

Support for Responsible Gambling

If gambling begins to affect your financial situation or daily routine, we recommend using our personal limits, opting for self-exclusion, or seeking professional help from trusted organizations in New Zealand.

Personal Limits

Mirax Casino provides customizable limits to help you manage your gambling responsibly. You can adjust these settings in the “Limits” section of your profile.

Deposit Limit: Set a cap on daily, weekly, or monthly deposits to stay within your budget.
Loss Limit: Control the amount you can lose over a set period.
Wager Limit: Limit the total amount you can wager during a specific timeframe.
Cooling-Off Period: Temporarily pause deposits for 1 week, 1 month, 3 months, or 6 months. Withdrawals remain available, and your account will automatically reactivate after the period ends.
Self-Exclusion: Choose an exclusion period of 6 months, 9 months, or 1 year. During this time, your account will be disabled, promotional offers will stop, and deposits and withdrawals will not be possible.

Self-Exclusion Requests

If you need to take a break from gambling, you can request self-exclusion by contacting our Support Team at [email protected]. We’ll block your account and suspend promotional communications for the specified period. If you opt for indefinite self-exclusion, any remaining funds will be returned based on our withdrawal policies. For temporary exclusions, funds will be accessible once the exclusion period ends.

Additional Support

For additional assistance, players in New Zealand can reach out to the following trusted organizations:

PROTECTION OF MINORS

Mirax Casino strictly adheres to New Zealand regulations and only accepts players aged 18 and over. We implement robust verification measures to prevent minors from registering or accessing the platform. We reserve the right to request proof of age at any time and will deny access to underage users. Parents are encouraged to use parental control tools to block gambling websites and keep their children safe online.